Evaluation of long-term care advice: Step up digitalisation

Berlin, 30 June 2023 (IGES Institut) - The range of services in the field of long-term care advice offered by the German long-term care insurance funds has been further enhanced, and the majority of people in need of long-term care, including their family members, are happy with them. However, these new services need to be better publicised and not all topics have trickled through to the day-to-day advisory setting in a comprehensive and widespread manner. This applies in particular to the aspect of digital support in long-term care. These are just some of the results of an evaluation of long-term care advice (pursuant to section 7a Social Code (SGB) Book XI) undertaken by the IGES Institute on behalf of the National Association of Statutory Health Insurance Funds (the lobby of the statutory health insurance and long-term care insurance funds and their 70 million insured persons, German: GKV-Spitzenverband).